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How to choose a dog groomer

How to find a groomer you and your dog can trust: researching local salons, the questions to ask about qualifications and insurance, explaining your dog's needs, and watching how your dog copes with the first visit.

By Mypetzilla Editorial TeamPublished Updated 3 min read
Photo for the article: How to choose groomer in 5 steps

The short answer

Start with recommendations from friends and your vet, and read recent reviews of local salons. Dog grooming isn't regulated in the UK, so ask what grooming qualifications a groomer holds (for example City & Guilds or iPET Network) and whether they have insurance. Tell them about your dog's needs and any worries, and ask whether you can stay for the first visit or how they will update you.

Key considerations

  1. 01Dog grooming isn't regulated in the UK, so ask about qualifications and insurance.
  2. 02Recommendations from friends and your vet are a good starting point, alongside recent reviews.
  3. 03Tell the groomer about anything that worries your dog, such as handling, noise or other dogs.
  4. 04A good groomer will tell you if they spot fleas, ticks, lumps or skin problems so you can speak to your vet.
In this guide

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Regular grooming keeps your dog's coat and skin healthy, and for many breeds it is hard to do it all at home. A groomer handles your dog with sharp scissors, clippers and dryers, so it is worth taking time to find someone careful and gentle that both you and your dog can trust.

1. Do your research

Search for grooming salons near you and look at the services and prices they offer. Read recent reviews. Ask friends who have dogs, and your vet, whether they can recommend anyone, or whether they know the salons you have found.

Take your time. A rushed choice can leave your dog with a poor cut, a bad experience or even an injury.

2. Ask the right questions

Dog grooming isn't regulated in the UK, so ask what grooming qualifications they hold (for example City & Guilds or iPET Network) and whether they have insurance. Also ask about:

  • their experience, and whether they are used to your dog's breed or coat type;
  • what the price includes;
  • which tools and products they use, and how they clean their equipment;
  • how they handle nervous or difficult dogs.

Grooming isn't a substitute for vet care, but a good groomer will tell you if they spot fleas, ticks, lumps or skin problems so you can speak to your vet.

Groomers are often busy, and it is hard to handle a dog and answer questions at the same time. If they can't talk when you call in, ask when would be a better time, or whether they can answer by phone or message later.

3. Explain your dog's needs

Once you have chosen a groomer, tell them everything that matters about your dog:

  • whether they get anxious about new places, handling, noise or other dogs;
  • any health problems, or areas they don't like being touched;
  • any reactions to shampoos or other products;
  • the style of cut you want, and anything they need extra attention with.

Notice how the groomer responds. If they can't meet your dog's needs, keep looking.

4. Visit the salon first

Before you book, visit the salon. Check that it is clean, that dogs are never left unattended in heated dryers, and that there is a safe area for dogs to wait.

5. Watch how your dog copes

Ask whether you can stay for the first visit, or how they will update you; some dogs settle better without their owner there.

You know your dog best. Afterwards, look for signs that they found it stressful, such as hiding, trembling or not wanting to go back. If your dog is clearly unhappy with a groomer or salon, don't keep taking them there just because you like the place.

Before you decide

  • Do you know what grooming qualifications the groomer holds, and are they insured?
  • Have you explained your dog's coat, health and behaviour needs?
  • Have you agreed how you will be kept updated during the first visit?

Questions readers ask

Do dog groomers need a qualification in the UK?

No. Dog grooming isn't regulated in the UK, so anyone can call themselves a groomer. Ask what qualifications they hold, such as City & Guilds or iPET Network awards, and whether they are insured.

Can I stay with my dog at the groomer?

Ask the groomer. Some are happy for you to stay for the first visit, while others will update you instead, because some dogs settle better without their owner there.

Can a groomer treat my dog for fleas or ticks?

A groomer isn't a vet. A good groomer will tell you if they spot fleas, ticks, lumps or skin problems, so you can speak to your vet about treatment.

Sources and further reading

  1. Going to a dog groomer, RSPCA. Accessed

About this article

  • Written by Mypetzilla Editorial Team
  • Published
  • Updated

This article is general pet advice, not veterinary or legal advice. If your pet is unwell, speak to a vet.

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